Mark holds more than 18 years of experience within commercial aviation and has a track record in high-value procurement, strategic GSE sourcing, cost management and delivering best-in-class value.

He gained his experience within Ground Handling operations having worked for Menzies Aviation for 9 years where his primary focus was driving optimisation, standardisation and operational integrity across GSE operations and maintenance.

Mark is a skilled negotiator and managed multi-million global third party GSE leases, maintenance agreements and repair and maintenance service level agreements with tier-1 suppliers.

More recently Mark has focused on consumer insight & behaviour where — as a trained researcher of Consumer Psychology — he aims to facilitate an empirical approach within the aviation sector for it to better understand consumers’ decision making process and confidence factors in the new world of air-travel.